Electronic Municipal Market Access

Privacy Policy

Last Updated: 2/2/2020

The Municipal Securities Rulemaking Board ("MSRB", "we," "us" or "our”) has created this Privacy Policy to demonstrate its commitment to the privacy of users of its websites, accessible at msrb.org , and the MSRB's Electronic Municipal Market Access (EMMA®) website ("EMMA") accessible at emma.msrb.org (each a “Website” and, collectively, the "Websites").

The Websites are administered by the MSRB. Each user of the Website(s) ("you" or "your") expressly accepts and agrees to this Privacy Policy. You may not use either Website if you do not accept and agree to this Privacy Policy. Therefore, please read this Privacy Policy carefully. This Privacy Policy does not apply to personal information provided to us to fulfill a regulatory requirement, whether submitted through the MSRB Gateway or otherwise, which we may use and disclose in any manner consistent with our role as a self-regulatory organization. For other terms and conditions that also apply to your use of the Website(s), please read our MSRB Terms of Use and, if applicable, the supplemental MyEMMA Alerts Terms of Use.

Information We Collect

In general, a Website collects personal information (such as user name, email address or telephone number) only when voluntarily submitted by you. For example, you may provide us with your personal information in connection with submitting a comment or question through the contact page, providing us with feedback or creating a customized profile on EMMA.

When you access the Website(s), our web servers may automatically recognize and collect information regarding your referring domain, your type of web browser, operating system software, screen resolution, cookie preferences and similar technical data. None of this information is personally identifiable, and we use it only in the aggregate to measure overall Website usage patterns and trends.

Children’s Privacy

We do not knowingly collect or use any personal information through our Website from users under 13 years of age. No information should be submitted to this Website by or for persons under 13 years of age.


We may use a technology called "cookies" to provide you with tailored information. A cookie is a small piece of data that a Website can send to your browser, which may then be stored on your hard drive so the Website can recognize you as you browse between web pages on the Website. These cookies may collect information about the operating system and browser that you are using, and the cookies accumulate and report anonymous, statistical information on Website usage. The use of cookies shows us how visitors to the Website navigate through the Website and, thus, allows us to make the Website more responsive to your needs by delivering a better and more personalized experience to you. Like many other websites, the MSRB uses third-party web analytics services, including Google Analytics, to analyze Website usage and related information that may be collected through cookies. If you would like to see how Google Analytics collects and processes data, you may go to “How Google uses data when you use our partners’ sites or apps” (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time). We may use cookies that (1) remain on your computer only while you browse the Website and for a short time thereafter and (2) remain on your computer after you navigate away from the Website. These cookies may identify or track personal information previously provided by you. If you do not wish to have cookies sent to your browser, you can change the settings on your browser to stop it from automatically accepting cookies. Users who opt out of cookies by changing their browser settings may find that certain navigational elements of the Websites have limited functionality.

How We Use Your Personal Information

We do not sell your personal information to third parties for commercial purposes. We may use your personal information for the following:

  • for the specific purpose for which the personal information was provided (for example, to send you e-mail alerts or to create your customized profile on EMMA);
  • to provide you with information, products or services, or access to customized content;
  • to improve the content, appearance and utility of the Websites;
  • to trace your use of the Websites for internal research purposes;
  • to notify you of updates or changes to the Websites or any products or services we offer or provide through the Websites;
  • to provide any necessary notices or email communications to you;
  • in any other way we may describe when you provide personal information;
  • for any other purpose with your consent; and
  • to comply with certain contractual, legal or regulatory obligations.

We reserve the right to disclose personal information without notice when we believe that disclosing it is necessary to identify, contact, or bring legal action against someone who may be causing injury or interference with (either intentionally or unintentionally) our rights or property, other Website users, or anyone else that could be harmed by such activities. We may also disclose personal information without notice to you when required by applicable law, regulation, subpoena or other legal process, requested from a United States federal, state or other U.S. government regulatory or U.S. self-regulatory organization or body or law enforcement agency, or when we believe such disclosure is required under our obligations as a self-regulatory organization. You acknowledge and agree that the MSRB may transfer personal information to its service providers to process payment transactions and provide you with MSRB products and services. With respect to updates subscribed to on msrb.org, subscriber e-mail information and the particular updates you selected to receive are provided to a service provider that compiles subscriber lists and delivers the updates to you via email. That service provider also collects and provides to the MSRB information about number of messages sent, clicks and open rates by email address.


We have reasonable technical, administrative and physical safeguards in place to protect your personal information from unauthorized access, loss, misuse or alteration. Although we have safeguards in place, we cannot control Internet transmissions, and no assurances can be given that your personal information sent to the MSRB will never be subject to unauthorized access, loss, misuse or alteration in transmission to or after receipt by the MSRB.

Content Stored in U.S.

The Websites, and any services available on or through the Website(s), are provided from the United States. By accessing and using a Website, content of that Website and/or such services, you understand and consent to the storage and processing of information, including personal information, in the United States. The Websites, content of the Websites and such services are not intended to subject the MSRB to the laws or jurisdiction of any country or territory other than that of the United States. The MSRB does not represent or warrant that the Websites, content or services or any part of them are appropriate or available for use in any particular jurisdiction. In choosing to access a Website, content of the Website or any services available on or through the Website, you do so on your own initiative and at your own risk, and you are responsible for complying with all applicable local or other laws, rules and regulations.

Leaving the Websites

After leaving the Websites, whether via a link on the Website(s) or through the use of your web browser or some other navigational tool, this Privacy Policy is no longer in effect. We are not responsible for the privacy or security policies or practices used by any other website. We make no guarantees, representations or warranties as to the privacy or security policies or practices of any other website, including websites that may be reached by links from the Website(s). We make no guarantees, representations or warranties as to any content or material or any other aspects of any other website, including websites that may be reached by links on either of the Websites. A link to a third-party website does not imply sponsorship, approval, affiliation or endorsement by the MSRB of the linked third-party website or of that third party’s products or services. Your use of links to third-party websites at your own risk.

Changes to this Privacy Policy

We may revise this Privacy Policy at any time. You are bound by any changes to this Privacy Policy upon our posting of such changes on the Websites. You should check this Privacy Policy often to make certain that you are aware of the most current provisions of this Privacy Policy. On and after the date an updated Privacy Policy is posted on the Websites, your use of the Website(s) will be governed by and subject to such updated Privacy Policy.

Contact Information for Questions

If you have questions or comments about this Privacy Policy or our privacy practices, you may send a message through our Contact page or write to Municipal Securities Rulemaking Board, 1300 I Street NW, Suite 1000, Washington, DC 20005, or email your request to MSRBSupport@msrb.org.

Trademark and Copyright Notices

"Municipal Securities Rulemaking Board," "Electronic Municipal Market Access", "EMMA", “MyEMMA” and “MuniEdPro” are either registered or unregistered trademarks of MSRB.

Copyright©2024 Municipal Securities Rulemaking Board.